PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you request an estimate through the Site, we collect certain information from you, including your name, address, email address, and phone number. We refer to this information as “Contact Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Contact Information that we collect generally to fulfill any service requests placed through the Site. Additionally, we use this Contact Information to:
- Communicate with you;
- Provide you with customer support; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services that we think you would find helpful.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you, including by email and by displaying Cincinnati RetroFoam ads on other third-party websites, as well as on platforms like Facebook and Google. These communications are aimed at driving engagement and promoting other services we think may be of interest to you.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ or at http://www.youronlinechoices.eu.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to the United States.
When you place an order through the Site, we will maintain your Contact Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 16.
This policy was last updated on 5-15-2018.
If you do not agree with this policy please do not browse our website, download our educational resources, request an estimate or interact with our business in any way.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info at 771foam dot com or by mail using the details provided below:
3675 Hauck Road Cincinnati, OH 45241